Shipping policy

Thank you for choosing Zolfitz India for your shopping needs. We are committed to providing a seamless shopping experience, including free shipping within India. Please read our detailed shipping policy below:

Eligibility for Free Shipping:

Free shipping is not applicable to all orders shipped within India.

A minimum order value is required to qualify for free shipping.

Order Processing and Delivery Time:

Processing Time: Orders are processed within 1-3 business days after order confirmation.

Estimated Delivery Time: Orders are typically delivered within 7 to 15 business days from the date of order confirmation.

Delivery times may vary based on factors such as location, shipping carrier, and external conditions beyond our control (e.g., weather disruptions, strikes, or holidays).

Shipping Carrier & Tracking:

We collaborate with trusted and reliable shipping partners to ensure safe and timely delivery.

Once your order has been dispatched, a tracking number will be sent to your registered email.

You can track your shipment using the tracking number on our website or the carrier’s official tracking page.

Shipping Address Guidelines:

Please double-check the shipping address entered at checkout to avoid any delays or misdeliveries.

We are not responsible for undelivered packages due to incorrect or incomplete addresses.

If an incorrect address is provided, please contact us immediately at zolfitzindia@gmail.com or 8848131214 to attempt a correction before shipment.

Delivery Attempts & Failed Deliveries:

Our shipping partners will make multiple delivery attempts if the recipient is unavailable.

If the package is undeliverable after multiple attempts, it may be returned to us.

In such cases, we will contact you for further instructions, and additional shipping charges may apply for re-dispatch.

Shipping Holidays & Delays:

Shipping and delivery services may be delayed or unavailable during public holidays, weekends, and unforeseen circumstances.

Any major delays will be communicated via email or SMS notifications.

Shipping Restrictions & Expedited Shipping:

Free shipping applies to standard ground shipping within India.

Express or expedited shipping options may be available for an additional charge at checkout.

We currently do not ship to international locations.

Damaged, Lost, or Missing Shipments:

If your package arrives damaged, please report it within 24 hours of delivery.

If your shipment is marked delivered but not received, please check with neighbors, security, or building management.

For lost shipments, contact us immediately for assistance in filing a claim with the carrier.

Returns, Exchanges, and Refunds:

For detailed information on returns, exchanges, and refunds, please refer to our [Return Policy].

If you receive the wrong or a defective product, contact us within 48 hours for a resolution.

Contact Information:

If you have any questions or concerns regarding your order, feel free to reach out to us: 📧 Email: zolfitzindia@gmail.com
📞 Phone/WhatsApp: 8848131214
🌐 Website: www.zolfitz.com

By placing an order with Zolfitz India, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your trust in us and look forward to serving you with premium products and excellent customer service.

Thank you for shopping with Zolfitz India! 🚀